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Newark Central School District

Every Student, Every Day

ParentSquare

ParentSquare

District and Building-Level Communications with ParentSquare

The Newark School District uses ParentSquare for improved, safe, and secure school and district communications from principals, district office, and teachers to families.

ParentSquare offers choice in how you receive messages in notifications by text message, email or app notifications.

With ParentSquare you can:

  • Receive all district, school, classroom, sports, and after school activity communications all in one place.
  • Receive communication at the time you prefer — immediately or at a specific set time.
  • Communicate in the language of your preference (for example, receive and reply in Spanish but the teacher gets the reply in English).
  • Receive inclement weather, closure, or other emergency updates.

ParentSquare can be used on any device. Download the free mobile app for Android or iOS, access it from a computer on the ParentSquare website,  or use one of the links below.

Don't Forget to Activate!

You will receive an email inviting you to activate your account. Activating your account will unlock more features such as direct messaging with staff members and viewing important documents (report cards, progress reports, attendance letters, etc.)

    1. Locate the ParentSquare email from your school and follow the steps contained in the email.
    2. Go to Parentsquare (or install the ParentSquare app) and follow the prompts to sign in.
    3. Use Google single sign-on, your email, or your phone number to sign in. Your email/phone number must match your contact details in the school's database for this to work!
    4. If your contact details aren't recognized, contact your school's main office to get them updated. After they update your information, the new contact details will appear in ParentSquare the following day, and you will be able to sign in.

    Note: After you are added to ParentSquare by your school, you will receive school communications even if you have not registered your account. However, you will need to register your account in order to participate in two-way communications and to access any confidential student-specific documents or forms.

  • Please contact the school main office and ask for your official contact information to be updated.

  • A webpage displays a table with rows of data and green 'OK' indicators.


    You can choose between "instant" and "digest" notifications or choose to turn off notifications (excluding emergency alerts and notices). The "instant" setting will send all notifications in real-time. The “digest” setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily. (We recommend the “digest” setting”.)

    • If you are using the web browser: On your home page, click your name and select "My Account." Then, select "Customize your settings" under Notification Settings.
    • If you are using the mobile app: From your home screen, click the triple bar in the top left corner. Click on "Account," then "Preferences," then "Notification Settings."

  • The preferred language that you identified when completing student enrollment paperwork will be the same as your ParentSquare language. Follow the steps below to adjust your language.

    Screenshot of a settings menu with options for notifications and language.

    The preferred language that you identified when completing student enrollment paperwork will be the same as your ParentSquare language. Follow the steps below to adjust your language. 

    • If you are using the web browser: On your home page, click your name and select "My Account." Then, select "Language Setting.”
    • If you are using a mobile app: From your home screen, click the triple bar in the top left corner. Click on "Account," then "Preferences," then "Language Settings."
    • Select your preferred language and save.

    What if my language preference doesn't hold after making the change?

    • Contact your school and ask them to update your language preference in their database of records.

  • Here is some help for two common login problems:

    • Your login no longer works and you cannot reset your password.
    • You try to register but can’t — your email or phone number isn’t recognized.
       

    What You Need to Know:

    Probably your contact details are not displayed in the school database. ParentSquare synchronizes with your school's internal student information database, containing details provided by families (on forms, during enrollment, etc.). ParentSquare accounts sync with school data to make sure only actual parents and guardians are registered and student privacy is maintained.

    This can happen at the beginning of the school year or if your student changes schools. Schools update their student data every year - sometimes existing parents will be affected, and sometimes it will take a while before new parents are added.

    What to do:

    • Contact our IT Department and provide as much detail as possible for us to support your situation.
    • Email: techhelp@newarkcsd.org
    • Phone: 315-332-3256

  • To find answers on your own, you can also go to our help articles after logging in. Click here to go directly to the help articles for parents and students.

    FOR ALL PERSONAL ASSISTANCE OR TROUBLESHOOTING, PLEASE REACH OUT TO SCHOOL!

    Contact for further assistance.

Additional Resources